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Indianapolis Metro restoration help

Restore your home.Renew your peace of mind.

When water, fire, mold, or storm damage interrupts your life, you deserve a clear next step and a team that treats your property with care.

24/7Call 24/7 to schedule an inspectionINDYIndianapolis MetroVisible job updates
24/7 first response
A clear inspection
A written scope
Regular updates

How we can help

Restoration help when it matters most.

Reconstruction
The work does not stop at cleanup

Reconstruction

Practical guidance as damaged spaces move toward being usable and familiar again.

Explore service
Google4.9

average rating · 62 Google reviews

Verified customer experiences from property owners who trusted R&R when the work mattered.

Read Google reviews
★★★★★
“Crew has been great getting the mess cleaned up.”
Jeff Peterson
“Very quick and professional. All very kind and knowledgeable!”
Lesile Maher
“Quality workmanship. Highly recommend.”
Shelley Dueringer

Posted on Google · Business Profile panel observed October 25, 2026

Certified, capable, transparent

Reassurance backed by real qualifications.

IICRC WRT

Certified technicians

Trained Water Restoration Technicians, with team certifications in mold, fire, and structural drying.

20+ yrs

Insurance experience

Documentation, direct insurer coordination, and claim guidance from the first inspection through settlement.

Price clarity

Fair, honest pricing

Free inspections, upfront estimates, straightforward scopes, and no hidden fees.

H + B

Homes and businesses

Responsive restoration and reconstruction for residential and commercial properties.

What to expect

Clear from the first call to the final walkthrough.

24/7 first response

24/7 first response

When you reach out, we start with the immediate concern and help you understand the next step.

A clear inspection

A clear inspection

We look at the affected area, explain what we see, and answer questions in plain language.

A written scope

A written scope

You receive a straightforward plan for the work so there is less uncertainty about what comes next.

Regular updates

Regular updates

You have a clear point of contact and practical updates as the work moves forward.

Your restoration, step by step.

For water damage that needs drying and repairs, this is the usual path. Your project depends on the damage, drying progress and any insurance review. Open a phase to see what happens.

Contact and inspection

A team member contacts you to arrange an inspection and assess the damage. We use tools such as moisture meters and thermal cameras to plan the work. If needed, we can help you with the insurance-claim process.

Limit the damage and start drying

Where needed, we remove affected materials following IICRC S500 water-restoration standards and place drying equipment. Equipment is commonly on site for 3–5 days, but drying time varies with the conditions.

Monitor the drying

We arrange moisture readings to check progress. Our goal is to visit daily, although circumstances can sometimes prevent a visit. We stay in touch daily so you know how the drying is going.

Collect the drying equipment

Once the affected areas are properly dry and meet the applicable drying standards, we collect the equipment. The moisture readings help determine when this step is ready.

Complete the cleanup documentation

When this stage is complete, we send the documentation and invoices to your insurance carrier if you are making a claim. The work to limit damage and dry the property, called mitigation, is billed separately from repairs.

Plan the repairs

An in-house project manager coordinates the repairs or reconstruction. We inspect and prepare a repair estimate and scope of work for your adjuster’s review when insurance is involved. After the required approval, your project manager helps with materials, colors and scheduling.

Begin the repair work

Your project manager and technicians coordinate with you daily on schedules and progress. Depending on the repairs, several trades may need to work in your home.

Walk through the finished work

When repairs are complete, you and your project manager walk through the work and discuss any concerns. The project closes with a Certificate of Completion.

Areas we serve

Restoration help across Indianapolis and nearby communities.

Find help with water, fire, mold, and storm damage in your community. Choose an area to learn about inspections and repairs.

Why Restore & Renew

Why Indianapolis trusts R&R.

From the first drop of water to the last coat of paint, we help you understand the work, the paperwork and the next step.

Call any time, day or night

Call any time, day or night

Our phone line is open 24/7. Tell us what happened, and we’ll discuss the immediate concern and confirm the next step for your property.

Help with insurance paperwork

Help with insurance paperwork

We document the damage and coordinate with your insurance company. Dale’s more than 20 years in property insurance helps us explain the process; coverage is decided by your insurer.

Care from a family business

Care from a family business

Dale and Brandy built R&R around treating people like family. We listen to your concerns, respect your home and keep you informed as the work moves forward.

Free inspections and estimates
IICRC-trained and certified technicians
Cleanup through repairs
Careful documentation

Straight answers

Frequently asked questions.

Does Restore & Renew answer calls 24/7?

Yes. R&R answers calls 24 hours a day, seven days a week at (317) 757-9170. Water, fire, and storm damage do not wait for business hours, and our team is reachable around the clock.

Is the inspection free?

Yes. R&R provides free property inspections and prepares an upfront written estimate before work begins. Customers receive fair pricing with no hidden fees.

What areas does Restore & Renew serve?

R&R serves homes and businesses across Central Indiana, from Noblesville and Indianapolis to Kokomo, Lafayette, Muncie, and Shelbyville. The company is based at 15262 Herriman Blvd, Noblesville, IN 46060-4224.

Will Restore & Renew work with my insurance company?

Yes. R&R prepares documentation for insurance claims and coordinates with authorized insurers. Founder Dale Bailey brings more than 20 years of property-insurance experience to that process.

Are the technicians certified?

Yes. R&R employs IICRC Water Restoration Technician (WRT) certified technicians, and team members hold additional certifications in mold, fire, and structural drying. R&R holds a BBB A+ accredited rating.

What happens after I call about water damage?

A team member contacts you to arrange an inspection and assess the damage. If drying is needed, we limit further damage, set up equipment and monitor moisture. We then collect the equipment, complete the documentation and plan any repairs with you. We explain each phase and what can affect the timing.

Does Restore & Renew handle commercial properties?

Yes. R&R serves homes, rental properties, offices, retail spaces, and other commercial facilities across Central Indiana.

Does Restore & Renew do the repairs, or only the cleanup?

Both. R&R carries projects from emergency response through reconstruction, including drywall, flooring, and structural repairs. The company also offers remodeling, renovation, and professional carpet cleaning as standalone services.

Does submitting the online form confirm an appointment?

No. Submitting a request does not confirm an appointment. A Restore & Renew team member reviews the request and confirms the next step. For immediate help, call (317) 757-9170.

Who owns Restore & Renew Professionals?

R&R is a family-owned company founded in 2022 by Dale and Brandy Bailey. Dale brought more than 20 years of property-insurance experience to the company.

Will insurance cover all of the restoration costs?

Coverage depends on your policy, the cause of the damage and your insurer’s review. R&R can document the damage and provide estimates for the claim, but cannot promise approval or full payment. Ask your insurer to confirm your coverage, deductible and any costs you would pay.

Ready when you are

Start with a conversation. We will take it from there.

Tell us what happened. We will listen, explain the next step, and help you move forward with confidence.

Start with a conversation. We will take it from there.