What happens after I call about water damage?

A team member contacts you to arrange an inspection and assess the damage. If drying is needed, we limit further damage, set up equipment and monitor moisture. We then collect the equipment, complete the documentation and plan any repairs with you. We explain each phase and what can affect the timing.

Does submitting the online form confirm an appointment?

No. Submitting a request does not confirm an appointment. A Restore & Renew team member reviews the request and confirms the next step. For immediate help, call (317) 757-9170.

Effective August 12, 2026

Privacy policy

Restore & Renew Professionals respects your privacy. This policy explains what information may be collected through this website, why it is used, and the choices available to you.

Information we collect

When you request help, contact us, or use the customer portal, you may provide contact information, property and project details, photographs, documents, claim-related information, and messages. We may also receive basic device, browser, and website-usage data needed to operate, secure, and improve the site.

How information is used

Information is used to respond to requests, schedule inspections, prepare estimates, deliver restoration or construction services, communicate project updates, support insurance coordination at your direction, maintain records, prevent fraud, and meet legal obligations.

How information is shared

We do not sell personal information. Information may be shared with service providers that support website hosting, communications, project operations, payments, and records; with insurers or other parties you authorize; or when disclosure is required by law. Providers receive only the information reasonably needed for their work.

Data security and retention

Reasonable administrative, technical, and organizational safeguards are used to protect information. No online system is completely secure. Records are retained only as long as reasonably necessary for service, legal, accounting, and operational purposes.

Your choices

You may request access to, correction of, or deletion of information you have submitted, subject to legal and business recordkeeping requirements. You may also ask us to stop non-essential communications.

Contact us

For privacy questions or requests, call (317) 757-9170. Restore & Renew Professionals is based in Noblesville, Indiana.